Social Media Manager: Luxury Hospitality & Sports

We are seeking a creative and sophisticated Social Media Manager for our Eagle Hills team to act as the daily voice for a portfolio of global luxury hotel brands and high-end sport properties. In this role, you will be the bridge between our properties and global audience, ensuring our organic presence reflects the energy of our physical locations.

In our world, social media is not just about posting; it’s about "luxury community building." Your job is to understand the nuances of the high-spend user segment—those who value precision, exclusivity, and 5-star service—and translate those values into a compelling digital narrative.

What You’ll Do

• Organic Strategy & Execution: Lead the organic social strategy for assigned luxury hotels and sports properties, ensuring daily community engagement that builds brand equity.
• Trend-Led Ideation: Monitor platform insights and luxury trends to suggest high-impact content ideas that resonate with a sophisticated audience.
• Collaborative Creation: Work alongside our AI Copywriters and AI Graphic Designers to produce "always-on" content, while also taking a hands-on approach to creating assets yourself when the moment calls for it.
• Community Stewardship: Act as the primary point of contact for our followers, answering questions online and engaging with customers to maintain a high level of personalized service.
• High-End Narrative: Ensure every post, story, and interaction reflects the "Creative North Star" of the property, maintaining a tone of restraint and elegance.

The Ideal Candidate

• The Luxury Enthusiast: You have a deep interest in and understanding of the high-end hospitality and sports segments. You know what appeals to a high-spend user and how to speak their language.
• The Trend-Spotter: You are naturally curious about social media evolution and can quickly translate a viral trend into a luxury-appropriate tactic.
• The Community Builder: You understand that luxury is built on relationships. You enjoy engaging with people and have a talent for turning followers into brand advocates.
• Open-Minded & Flexible: You are excited by the intersection of AI-augmented production and human storytelling, and you are ready to adapt as new social tools emerge.

Requirements

• 2+ years of experience in social media management, specifically for luxury, travel, lifestyle, or sports brands.
• Proven ability to manage high-end community engagement and handle customer inquiries with a 5-star service mindset.
• A strong portfolio showcasing content ideas and execution that demonstrate a clear "luxury sensibility."
• Excellent collaboration skills for working within a high-velocity creative team.

Why Join Us?

You will help define the digital heartbeat of world-class properties. We offer a forward-thinking environment where we embrace technology to handle the "busy work," giving you the space to focus on high-level community strategy and creative storytelling.

Growth & Development: We value a matching attitude. If you are flexible and eager to learn, there is significant room here to develop your skills, master new technologies, and take on more strategic responsibilities as our portfolio grows.